How to Enable Breakout Rooms ( In Meeting) Select the Breakout tab and choose Enable Breakout Session. Once enabled, Enable Breakout Session will appear with a checkmark and the button will appear at the bottom of the menu bar. Note - Only one host or cohost can have the breakout sessions assignment dialog box open at a time. Launch the Cisco Webex Meetings app. Enter the email address associated with your host account, then tap Next. Do one of the following: On the Select Site screen: tap on one of the listed Webex Sites. Tap Enter Site URL, then type your Webex site: Enter your host account password, then tap Next. Follow our step-by-step guides to get up and running fast. Become an ambassador, earn your learning credential, and help drive awareness around Webex. Get the tools and resources you need to imagine and build more collaborative workspaces with Webex Rooms. Webex is leveraging AI and machine learning to power the future of work and create a. The Wish app, is very convenient, but with the wide variety of functions and tabs, searching for a specific button can get a bit tricky. For example, the logout button is hidden in the Settings.

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Important Information and Common Issues

• Difficulty joining a Webex meeting, ensure they have installed the Webex App on their device (regardless of the device) and that they are joining the meeting through the App and NOT the Browser (see additional info below).
• Issues with audio or video, be sure they have selected the correct audio, speaker, video, and microphone device.
• Using a Chromebook, be sure to Grant Webex Access to Microphone, Webcam, Screen

Additional Information: Many are unable to join a Webex meeting from a Chromebook, iPad, or Mobile Phone because they have not downloaded and installed the Webex App from their App Store. Instead, they are trying to join from a browser and often times their audio, video, and microphone settings are not configured and permissions have not been enabled. Joining from the App seems to resolve all issues.

Best Practices

Turn on the Reminder Bot

This will automatically send an email to all students in a course prior to the start of the session and includes a passcode and join button.

• Log into Canvas
• Click on Cisco Webex in the left hand navigation menu
• Click on Setup

• Scroll to the bottom of the page to find the Reminder Bot
• Click the button to Turn On

Is There A Webex App For Mac

Do NOT Turn On Webex Meetings Attendance Grading

Once you turn it on, you can NOT turn it off. When you turn this feature on, every time you have a session, a column will populate in the Canvas Gradebook.

Recording in the Classroom

Many classrooms are equipped with either a web cam or a document camera that can be used with Webex or other recording tools to capture lecture content.

Here are a few tips to ensure your lecture and other materials are captured well:

1. Audio is generally the most important thing for someone viewing a recording. Be sure to not wander far from the web cam or turn your head away, just as if you were talking to someone directly.
2. Question asked out in the classroom may not be picked up by the web cam, so if they are important for the recording, be sure to repeat them in front of the web cam.
3. Video of a whiteboard or other items may not show up well on a recording. Depending on a number of factors including lighting, distance of the web cam from the whiteboard, and glare from lights, a web cam may not record the best picture. If able, make use of a document camera or prepared slides when posting your lectures online. Webex also has the ability to use an iPad or other tablet that may capture handwriting better. See the section below for how to do that.

How-to

Set Webex Sound Notifications for Office Hours or Meetings

• Open the Webex App on your device

• Click on the Gear Tool in the upper right area

• Click Preferences then Notifications

• Toggle on all desired notifications then click Apply

Teach using Webex, Canvas, and an iPad

If you are teaching from an iPad (many professors do for the whiteboard to write equations or other apps suiting their purpose) you can do so via the following:

1) Make sure you have enabled WebEx in your Canvas Course, linked, etc. this works best from your PC or Mac. Video: https://app.vidgrid.com/view/MdJcwED92O1m/?sr=ggP13A

2) Assuming you have successfully performed the steps in #1:

• From your Canvas course, go to the 'Virtual Meetings' tab (Canvas usually lands on 'Classroom Collaboration')
  
• Create a Virtual Meeting (or series of Virtual Meetings) use 'Meeting' under 'Choose Host Center'
  
• After you have created a meeting, you can join it as the Host from the Virtual Meetings Tab by clicking on the 'Host' button
  
• The iPad will start opening WebEx (or give you option to download if you have not already)
  
• If you are the first person, Waiting for others to join will show up. On the bottom (L to R) are the Microphone, Camera, and Share (up arrow) options
  
• The Share Content option gives you the option of sharing a Whiteboard or apps (Middle) as well as any app via Share Screen (top)
  
• Pick the app, Whiteboard or Share Screen to use (draw with, etc.) and share with your students. Note: Some instructors have reported Microsoft OneNote works particularly well for equations.

Webex on Chromebook

Install the Cisco Webex Meetings App

The Cisco Webex Meetings app will need to be installed before attending a meeting.

Grant Webex Access to Microphone, Webcam, Screen

Once installed, you will need to grant access to the microphone, webcam, and screen (for screen sharing and recording).

Google Chrome Browser Extension

A person may need to download and install the Webex Meetings Extension.

Troubleshooting

Webex Join Button missing

People using a smaller screen, like on Chromebooks or Macbooks, do not readily see the Join button for a Webex meeting. They need to click under the name of the meeting to make visible a horizontal scrollbar. Then they can slide or scroll to the right to see the Join Meeting button.

Webex Authorization has expired

Within Canvas, some people who previously Authorized the LMS under Cisco Webex > Setup are receiving an authorization has expired message shown below.

To correct the problem, have the person go into their Canvas course, click on Cisco Webex, then click on the Log out button for the Webex Education Connector (shown below). This will log them out of Webex and prompt them to log back in. The expired message should then be gone.

Webex - Sharing Video

If you are sharing content with Webex, the way you optimize will affect if audio is sent or not

Ex. Showing a Video on a:

Computer: Choose 'Optimize for motion and Video' and select 'Share your Computer Audio'

Note: On a Mac, you may have to install audio drivers the first time you do this.

iPad/iPhone:'Optimize for Video' and select 'Share your Computer Audio'

Webex Record Button missing or grayed out

We have found instructors who had an account setting which caused the record button to be grayed out or not present.
A related problem is when you hit the record button and a menu only asking where (on your hard drive) you want to save the file appears.
This issue will need to be fixed by IT, so please submit a ticket.

IT Techs, more detail here.

Control Hub

Easily manage users with list filters

In Control Hub, admins will soon have the ability to filter user lists by a user's status and their services, making bulk operations easier to manage. Coming soon!

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Integrations

Add URL shortcuts to the Webex App nav bar

Admins can now add up to six URL shortcuts to the Webex App that all users can easily view and access. Add a mailto shortcut to support or a company intranet, a link to an announcement space, and more.

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Devices

Use translations on RoomOS devices to make meetings more inclusive

Don't speak the language? No problem! Choose to translate English to 27 different languages when using RoomOS devices.

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Share multiple applications with the tap of a button

You can now select multiple applications to share and easily switch between them without sharing, un-sharing, and then having to re-share again. Simply hold the Shift button.

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Webex App

Find keyboard shortcuts in the Webex App

Want to know what keyboard shortcuts are available? Click the Help button in the app to open keyboard shortcuts. You can quickly search and scan through a list of the most common ones directly in the Webex App.

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Integrations

Add URL shortcuts to the Webex App nav bar

Admins can now add up to six URL shortcuts to the Webex App that all users can easily view and access. Add a mailto shortcut to support or a company intranet, a link to an announcement space, and more.

Learn more

What's new webinar

Register for our monthly product launch webinar to see what's new, how to use it, and why your team will love it!

Explore our blog

Dive into our latest 'What's new' blog and see what our leaders are sharing this month on the Webex blog.

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